This hotel is consistently lauded for its exceptionally friendly and helpful staff, creating a welcoming atmosphere for all guests. Visitors have highlighted the cleanliness of the rooms, ensuring a comfortable and pleasant stay. The breakfast has been noted as a standout, with many appreciating its superior quality compared to similar establishments, and some even raving about "awesome cinnamon rolls." The prime location is another significant advantage, offering convenient access to major attractions like Great Sand Dunes National Park and nearby recreation areas, with the added bonus of easily accessible sandboard rentals. Guests consistently report having "an amazing stay."

Travelers consistently rave about the exceptional quality and service at this hotel. Guests like Gonzales found "Everything was perfect," with Patrick specifically highlighting how "Very clean!" the accommodations are. Sophia noted the impressive modernity, observing, "It looks like it was recently renovated." The hotel also excels in its staff interactions, with Joann commending the "friendly and helpful" team. Furthermore, the culinary experience received high marks, as Joann also mentioned that "Breakfast was good and a good value." Kurt appreciated the convenience, stating, "Easy access. First floor room. Ease getting to the lobby for coffee/breakfast." This establishment truly delivers a superior guest experience.