Guests consistently praise the exceptional experience at this hotel, highlighting a strong emphasis on a welcoming atmosphere and meticulous attention to detail. Reviewers loved the "boutique feel and attention to detail" and the "great vibe" with amenities like a lobby coffee bar. The hotel's aesthetic is a standout, described as "Old Hollywood glam vibes with an elevated atmosphere" and an "adorable" and "well appointed" space that serves as a "little oasis in the city." The staff received widespread acclaim, with guests noting their friendliness, courtesy, and helpfulness, with Victor mentioning the "great vibe" and Lopez specifically commending the "front lobby gentleman" for being "the best." The overall facilities, rooms, and food and drinks were also celebrated as being "beautiful" and "well above what is expected," contributing to an overall sentiment that this is "the best hotel" many have ever stayed at.