Guests consistently praise the exceptional staff, described as friendly, professional, and helpful, contributing to an overall excellent experience. The hotel's cleanliness is highlighted across multiple reviews, with properties and rooms noted as "exceptionally clean." Guests also appreciate the convenient locations, with proximity to shops, restaurants, and local attractions like the Rhinecliff bridge exit. Breakfast options are deemed "pretty decent" with a "nice variety," and the availability of quality amenities such as Dove products in rooms adds to the comfortable stay. The facilities generally meet guest expectations, making for a positive and convenient visit.