Our esteemed guests consistently praise the exceptional service and outstanding facilities that define the hotel experience. Maria highlights the "friendly staff" who were eager to assist with all inquiries. Therese commends the "very comfortable" and "spacious" rooms, featuring a king-sized bed and a suspected sleeper sofa, noting the hotel's "great location" for mass transit accessibility and further praising the "very helpful" staff. Bt enthusiastically describes "Great Service and excellent facilities!" This collective feedback underscores a commitment to guest satisfaction through attentive staff, well-appointed accommodations, and superior amenities, ensuring a delightful stay for every visitor.

Guests consistently praise the hotel's exceptional cleanliness and prime location, with Aleila highlighting its "great location" and "clean" facilities. The staff is frequently commended for their friendliness and helpfulness, contributing to a positive overall experience. Reviewers also rave about the delicious and diverse breakfast offerings, described by Edra as "delicious breakfast!" The rooms are noted for being comfortable, featuring amenities like comfortable beds, and offering ample space as David enthusiastically recommends the hotel as a "recommended place for stay in Palo Alto." The user-friendly nature of the hotel is also a recurring positive theme.

This exceptional hotel offers a truly captivating experience for every guest. Reviewers consistently praise its "fantastic" ambiance, describing it as a "pacific island art museum" with a "wonderful quiet location." The grounds are a standout feature, with "great garden like grounds" boasting "koi ponds," beautiful landscaping, and even a delightful "dog run." Guests enjoyed the opportunity to "feed ducks and fish" and appreciated the "great decorations for X-Mas." The accommodations are equally impressive, with rooms described as "amazing." The culinary offerings are highly regarded, with "food was amazing" and guests can even "get food at front desk." The staff is consistently lauded as "amazing," contributing to an overall "beautifully cared for" experience with "so much character and a whole vibe." The hotel truly excels in providing a memorable and relaxing retreat.

Guests consistently praise the exceptional experience at our hotel, highlighting outstanding staff service and a commitment to cleanliness. Reviewer Mlb123 specifically commends the "awesome" staff, mentioning Sini, Lesieli, Angie, and Lata. Azevedo describes the breakfast as "great very good" and found the room "great clean and roomy" with a "very clean" bathroom and a "very very comfortable" bed. Jeni appreciated the "options for family to play games and sit around a barbecue in the pool" and loved the rooms with kitchens, especially for families with small children. Cathleen also noted a "very clean" room and a "very comfortable" bed, enjoying the quiet ambiance and scenic views. The overall sentiment is overwhelmingly positive, emphasizing excellent service, comfortable accommodations, and family-friendly amenities.

Our valued guests consistently highlight the exceptional cleanliness and inviting ambiance of our hotel, with one reviewer noting it "smelled amazing." The friendly and attentive staff are frequently praised, described as "great" and "very nice," ensuring a welcoming experience for all. Guests also rave about the comfort of our accommodations, with special mentions of "very comfortable" beds and an "amazing" mattress. The spacious rooms and thoughtful amenities, such as provided robes and toiletries, further enhance the overall guest satisfaction, contributing to a truly delightful stay.