This exquisite establishment truly delights guests with its luxurious and high-end facilities and service, as highlighted by Sue. Marian, a long-time visitor, cherishes the hotel's beauty, especially during the Christmas season, describing it as a cherished destination for over 70 years. Євгеній experienced a "marvelous experience," particularly enjoying the "fantastic" decorations, lobby, halls, and rooftop garden, with special commendation for the "marvelous" suite and "accommodating" staff, including bellman Jonas. Efrain found the hotel to be "elegant and clean," while Noemi appreciated the "spacious" rooms, walk-in closet, steamer, umbrella, robes, and "efficiency of the room service," perfect for families.

Guests consistently praise the hotel's exceptional staff, describing them as "really awesome" and "very welcoming" (Kunita), and "very helpful" (Lorena). The hotel's commitment to cleanliness is also a standout feature, with reviewers noting that rooms were "clean" (Lorena, Luis) and "very spacious, modern and clean" (Heiko). The overall experience is described as "amazing" (Luis) and offering a "welcoming environment" (Kunita). Further highlights include a "great view" (Heiko), a "nice location" (Heiko), and a "functional" hotel with "good internet" (Heiko). The hotel's design even provided entertainment for younger guests, with one reviewer noting their toddler had "so much fun" (Ian).

Guests consistently praise the exceptional quality and attention to detail at this beautiful hotel. Reviewers highlight the friendly and welcoming staff, exemplified by Cecilia who found them "incredibly accommodating." The hotel boasts a great location, as noted by Katherine, and offers comfortable and nicely done rooms, with Kimberly enjoying a "wonderful room with a view" featuring comfortable beds and plenty of space. Petri found the hotel hit the "sweetspot" with its clean facilities, a great gym for its size, and a seamless experience where "everything just worked." Benjamin appreciated the many good little touches, including the common space and the thoughtful provision of recyclable water bottles.

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