Travelers consistently praise this hotel for its exceptional cleanliness, noting that "the property was very clean" (Melissa) and rooms were "spotless" (Kennen). Guests also highlight the comfort of the accommodations, with mentions of "comfortable beds" (Melissa, Cisneros) and rooms being "very comfortable" (Kennen). The hotel's quiet atmosphere is a significant advantage, even in a "pretty full location" (Melissa). Reviewers appreciate the convenient proximity to amenities, including a "shopping center" (Melissa) and the Santa Clara Convention Center (Raymond). The "beautiful Lobby" and "wonderful, professional staff" (Kennen) contribute to a welcoming experience, and the "great full breakfast buffet" (Kennen) is a welcomed amenity. Overall, guests find the hotel to be a great value with good facilities and a pleasing experience.

Guests consistently praise the hotel's exceptional cleanliness and comfort. Reviewers highlight the spacious and well-organized rooms, featuring comfortable beds and pillows, as noted by Jenni. The quiet atmosphere, enhanced by effective blackout curtains, ensures a restful stay. The hotel’s amenities are also a strong point, with abundant toiletries and water bottles provided, as Terry experienced. Guests appreciate the convenient location, being "Close to everything" according to Christie, and the availability of useful facilities like a lobby room perfect for relaxation or activities, as enjoyed by Jenni. The modern, newly furnished interiors and features like Netflix on TV, as mentioned by Ye, further enhance the guest experience. The overall sentiment is one of deep satisfaction, with guests expressing a strong desire to return, echoing Jenni’s sentiment of looking forward to coming back.

Guests consistently praise the hotel's prime location, noting its proximity to local culinary delights. Adrian highlights the "nice clean" property being "around local food places," while Shravani emphasizes being "very close to restaurants." The exceptional service of the staff is another recurring strength. Barry found the staff to be "very accommodating and willing to fix anything that was wrong," and Rafael also appreciated the staff's positive contribution. These sentiments underscore a commitment to guest satisfaction and a welcoming environment.