Guests consistently rave about the exceptional location, with multiple reviewers highlighting its proximity to ferries, shops, and "great restaurants" (Bron) and describing it as "absolutely perfect" (Grace) with "amazing location" (Lynne) and "fantastic location overlooking Lago Di Como" (Anonymous). The stunning views of the lake are a recurring highlight. The hotel also excels in service, with staff described as "lovely and helpful" (Bron), "nice staff" (Andrius), and "super friendly" (Grace). Cleanliness is a standout feature, with Grace noting the "amazing" cleaning staff who kept rooms "perfect". Guests also enjoyed the breakfast selection, with Anonymous calling it "really good with a big selection to choose from" and Grace finding it "nice". The rooms themselves are praised as "fantastic" (Anonymous), and facilities like the "great pool" (Andrius) contribute to an overall enjoyable experience.
