Guests consistently praise the exceptional cleanliness and comfort of the hotel, with Lorretta noting it was "comfortable and clean." The private rooms are described as "lovely, spacious, and stylish" by Vicky, featuring good mattresses and quiet accommodations. Mihaela highlights the "comfy and clean" beds and a clean shared bathroom. Smrkec appreciated the "comfortable" shower and overall cleanliness, while Irdina raved about the "big and spacious" rooms that feel "homey." The staff frequently receives accolades for being "very nice and helpful" (Mihaela), "very friendly" (Smrkec), and "very helpful and accommodating" (Irdina), contributing to an overall "definitely one of the best hostel out there!" experience.