Guests consistently praise the exceptional service and welcoming atmosphere, with Dorishawkins highlighting the "friendly people" and Walker commending the "friendly staff." Cleanliness is a recurring theme, noted by Chun as "clean and upgrades interior" and Walker describing the hotel as "well maintained." The hotel boasts a "great location" according to Dorishawkins, and Heather found it offered an "excellent price point." Specific mentions of staff like Larry, described as "so nice" by Kathleen and "a gem" by Heather, underscore the outstanding hospitality that contributes to a highly positive overall guest experience, with Walker also appreciating the "great air-conditioning" and the "great pool area."