Guests consistently highlight an exceptional experience at this hotel, with particular commendation for the **outstanding staff** who are frequently described as "very helpful" (Roger) and "great" (Sharon, Boe). The **culinary offerings** are a significant draw, with reviewers praising the "very good" breakfast (Roger, Sharon) and the "fantastic" evening meals (Sharon), as well as a "fabulous restaurant" (Boe) and "well cooked and presented" dinners (Richard). Guests also appreciate the **comfort and quietude of the rooms** (Roger), alongside the **convenient and secure parking facilities** (Sharon, Boe, Richard). The hotel's **prime location**, convenient for both motorway access and travel to the Tunnel or Ferries, is also a strong positive point (Cornelius, Richard).