Guests consistently praise the exceptional service and welcoming atmosphere at this hotel. Reviewers highlight the **friendly, helpful, and polite staff** across multiple reviews, with Sharon noting the staff were "very accommodating and cheerful." The **culinary experience** is also a standout, with Maureen finding the breakfast "delicious" and Sharon impressed by the "exceptional" gluten-free options. Cleanliness is paramount, described by Suzan as "outstanding — beyond excellent." Guests also appreciate the **convenient central location** and the **comfort of the rooms**, such as the "comfy" bed mentioned by Maureen. Overall, the hotel delivers an experience that "exceeded our expectations," ensuring a truly enjoyable and well-organized stay.