Guests consistently praised the exceptional friendliness and helpfulness of the staff, describing them as "very friendly staff" (Elaine) and "exceptional" (Dp). The hotel boasts a "wonderful" (Dp) location and is "beautifully maintained" (Jim), offering "very comfortable rooms" (Elaine) that contribute to an overall delightful experience, with one guest simply stating "The place was lovely" (Anonymous). Guests also highlighted the "very clean" (Elaine, Ken) and "quite" (Ken) environment. Furthermore, the breakfast was described as "everything that we wanted" (Dp) and the rooms provide significant comfort, compensating for other aspects like breakfast as noted by Jim.
