Guests consistently praise the hotel for its exceptional staff, describing them as "very friendly" (Tanya) and "pleasant and helpful" (Joanne). The check-in process is highlighted as "fast and easy" (Tanya, Sarah), with one guest appreciating "very early check-in at no charges" (Michel). The property boasts a "newly renovated" look with "nice floors and furniture in the rooms" (Sarah), and rooms are frequently noted as "nice and clean" (Joanne, Yang). Guests enjoyed the "convenient location" (Tanya), with proximity to amenities like a "coffee shop, convenience store and restaurant" (Yang). The "coffee bar was good and it was kept well supplied" (Joanne), and thoughtful touches like "water and light refreshments in the common pantry" (Sarah) enhance the overall experience.
