Guests consistently highlight exceptional staff service, with Fatima noting, "The staff, Cha Cha made the stay and check in process wonderful." Bernadette found the staff "very pleasant," and James praised the comfortable bed. The hotel's offerings are also frequently commended. Fatima enjoyed an "amazing" breakfast, and James found his breakfast "satisfactory." Angela appreciated the "pet friendly option and main floor room." Bernadette's request for a quiet room was "granted." Overall, guests describe a great experience, with Stella stating, "Everything was great."