Guests consistently praise the hotel's exceptional staff, describing them as "wonderful attentive" (Frances) and "outstanding" (Megan). The beautiful location and setting are frequently highlighted, with reviewers enjoying the "great for hiking" opportunities (Elsje) and "beautiful outdoor pool" (Akhtar). The food is noted as "amazing" (Kristina), and the overall experience is characterized as "very high end" but at a "fair price" (Megan), offering a "luxury feel" (Akhtar) and making for a "perfect place to spent many days and relax" (Kristina). The rooms are described as "spacious and gorgeous" (Kristina) and the facilities, including the spa and swimming pools, are extensive and high-quality.