Guests consistently praise the exceptional service and warm welcome they receive. The hotel is described as "motorcycle friendly" by Kevin, with ample parking and garage storage offered. Reviewers highlight the cleanliness of the accommodations, with rooms noted as "spacious and clean" by Alan and "lovely large clean room" by Caerwyn. The breakfast receives glowing remarks from multiple guests, with Jonathan noting it was "Very good breakfast" and Marcel agreeing, stating "Great breakfast." The staff are frequently commended for their helpfulness and kindness, with Marcel appreciating that an "actual person waited for me" during a late arrival and that the owner was "Very helpful" according to Alan. Overall, the hotel "beat my expectation" for Marcel, offering a comfortable and high-quality experience.