Guests consistently highlight exceptional experiences, praising the hotel's staff for their friendliness, helpfulness, and attentiveness. Reviewer Parwesh noted that the reception was "very helpful" when extra information was needed, and Angie commended the concierge for exceeding expectations, describing him as "really friendly, caring and helpful." The hotel's commitment to cleanliness and privacy is also a significant strength, with Parwesh mentioning that "the rooms were clean." Furthermore, guests experienced excellent service and high-quality offerings, as exemplified by Nikolina's review, who described "excellent staff, service was great and amazing food." The shuttle service was also recognized for being "amazing and really well organized." Overall, guests found their stays to be great and beneficial, with many expressing their satisfaction, such as Sultan's simple yet emphatic "Thanks for every thing."