Guests consistently praise this hotel's exceptional character and comfort. Reviewers highlight the beautifully refurbished old building, which retains "many of the original features and finishes" (Donald), creating rooms and service areas that are "spacious and open with great character" (Donald). The bathrooms are particularly noted as outstanding, with Richard describing them as "ultra modern beautiful". Comfort is a recurring theme, with James finding the rooms "comfortable" and Ernest noting "very comfortable beds". The hotel also excels in its amenities, offering "free parking" (Ernest), a "nice sunny pool" (Richard), and a "good breakfast" (James, Richard). The staff are commended for being "friendly" (James) and "attentive, courteous, helpful" (Richard). Its "Excellent Location" (Ernest), being "close to town centre" (John) and convenient for exploring local attractions like bodegas and the beach promenade, further enhances the guest experience.

Travelers consistently commend this exceptional hotel, highlighting its "absolutely beautiful" and "perfectly located" setting, offering quiet rooms with comfortable, "spotless" accommodations. Guests are delighted by the outstanding service, with staff like Marta, the receptionist, being praised for their helpfulness and flexibility. The hotel excels in cleanliness, with rooms described as "spotless, fresh, and smelled great," and featuring "soft, fragrant" towels and "outstanding" showers. The breakfast is a significant draw, noted as "good" and "delicious and plentiful with every option you could want." The comfortable beds, ample storage, and well-equipped bathrooms further enhance the guest experience. The addition of a "lovely big roof terrace" with "super comfy seating" and impressive views adds another layer of luxury. The overall atmosphere is one of a "gem of a hotel," offering an "excellent friendly and welcoming team of staff" who ensure a smooth and relaxed stay, making guests eager to "love to stay here again."