Guests consistently praise the exceptional quality of their stays, highlighting the hotel's commitment to excellence across multiple areas. Reviewers like Linda found their rooms to be "lovely room nice and clean with plenty of room," emphasizing comfort and ample space for families. The hotel's prime location for accessing local attractions, such as the Christmas Market and Cathedral, was also a significant draw. Marco warmly recommended the establishment, noting the staff's welcoming nature and their willingness to "help us when we needed anything." Sarah specifically lauded the "beautiful room" and described the staff as "fabulous," also commending the "great spa experience." Alan further underscored the outstanding service by remarking on the "staff attitude excellent." Overall, guests experienced a 5-star stay, a testament to the hotel's dedication to providing a superior guest experience.
