Guests consistently commend Maison Pavlov for its exceptional boutique experience and outstanding service. Reviewers highlight the "super boutique hotel" ambiance, with Axel at the front desk receiving specific praise for his exceptional arrangements. The staff are frequently described as "so helpful" and that "nothing is too much trouble," providing valuable insights for guests' stays and directions. The hotel boasts a "beautiful small hotel" setting, complete with a "first class" restaurant. Diners enjoyed a "fantastic meal" and found breakfast to be "wonderful." The overall experience is consistently rated as amazing, with reviewers noting the "lovely, small and quirky hotel" charm and the high quality of rooms and facilities.