Travelers consistently rave about the exceptional hospitality and outstanding service experienced at this hotel. Guests frequently highlight the "friendly staff" and "excellent service," noting their helpfulness and warmth, as exemplified by Yi and Jessica. The hotel's accommodation for guests with dogs is a significant draw, with James appreciating the upgrade for "more room for the dogs," and Margo mentioning "the warmest of welcomes - including for our dog." The rooms are described as "lovely comfortable and quiet" and "fresh and inviting," contributing to a "restful stop." Furthermore, the "yummy breakfast" and "excellent breakfast" are frequently commended, making for an overall "very highly recommended" and valuable stay.