Guests consistently rave about this exceptional hotel, highlighting its "Amazing hotel" experience. Reviewers frequently commend the "lovely & friendly" staff, whose "superb" service contributes to an outstanding stay. The hotel's "Beautiful interior with so much history" and its "Beautifully and considerately restored historic building" are often mentioned, creating a unique and elegant ambiance. Guests also appreciate the "Great central location," making it easy to explore the city. The rooms are described as "Lovely big rooms," "Quite comfortable and very large," with "excellent sound proofing." The breakfast receives high marks for its "great" selection and "lots of healthy choices," complemented by "top rate" food and service. The lobby bar is another popular feature, enhancing the overall guest experience.

Travelers rave about this exceptional hotel, consistently highlighting the outstanding staff and their beautiful manners, as exemplified by Clara's pleasant welcome assisting with luggage. Guests describe their stays as incredible and delightful, with Jonathan finding "pretty much everything" to his liking. The chateau ambiance is a standout feature, with Robert noting a "delightful room with a chateau ambience" and a "divine breakfast." Perry found the property "just delightful, very palatial" and the location superb. The rooms are praised for their comfort and unique charm, with Julie stating they "will definitely stay at this hotel again" and Sara highly recommending the hotel for its incredible staff, room, and decor.