Guests consistently highlight the exceptional quality of their stays, praising the "perfect" and "wonderful location" which offers stunning harbour views. The hotel's "stylish and elegant, but comfortable" decor, along with its "charming" and "immaculately and lovingly maintained" atmosphere, creates a "special little oasis." The staff are universally commended for being "incredibly helpful, friendly," "superb, professional, engaging, efficient and so very welcoming," consistently going above and beyond to ensure guest satisfaction. Dining experiences are also a highlight, with Mustaffa, a waiter in the George restaurant, singled out for providing "excellent" service and serving "super delicious" food, such as the beef for sharing. Overall, guests describe their stays as "perfect" and "exceptionnel," indicating an outstanding experience.