This remarkable hotel offers an exceptional guest experience, consistently lauded for its outstanding staff, who are described as "very welcoming" (Amhg) and a "great team" (John). Guests celebrate the "amazing food" (Melanie) and "absolutely fantastic" breakfast (Amhg), complemented by a "wonderful" restaurant (Liam). The accommodations are highlighted as "stately yet cosy" (Amhg) and offering "great comfort" (Liam), while the "very impressive" spa facilities are a significant draw. The "beautiful location" and "beautiful property" (John) create a captivating ambiance, further enhanced by the "excellent service" (Paul) and a truly delightful overall stay.

Guests consistently praise the exceptional staff, with Georgina highlighting Nadeem on reception for his "professionalism and warmth" and skill in handling a health crisis. Lex describes the staff as "extremely pleasant, always kind and understanding, and there to help." Gemma found the atmosphere "very welcoming." Nathan also noted the staff were "mostly brilliant" and "friendly, attentive." Elenie simply described the experience as "Lovely." The property itself is lauded as a "beautiful property in a picturesque country setting" with a "classy spa and gym," "fantastic rooms," and "great breakfast," offering "fantastic value for money."