Guests consistently praise the exceptional service provided by the hotel's staff, who are described as "exceptionally friendly, helpful and well-organised" (John). Reviewers highlighted that staff "really couldn’t do enough for you" (Matthew), creating a welcoming atmosphere where guests felt "made very comfortable and looked after" (Thomas). The rooms are noted for being "nice, clean, comfortable and well provisioned" (Matthew), with some guests appreciating the "very nice room" and its central location, just a "minutes walk to the sea front" (Matthew) and a short distance to various amenities. The breakfast experience is also a strong point, with guests enjoying a "lovely" offering. Overall, visitors found the hotel to be a "great place to stay" with "warm and friendly" staff, eagerly anticipating return visits.

Guests consistently rave about the exceptional hospitality and outstanding service experienced at this hotel. Reviewers highlight the "lovely" and "friendly staff" who are "very helpful" and "can't do enough for you." The "great location" is frequently praised, with one guest noting it "couldn't have been better." Positive comments extend to the "gorgeous" food served in the restaurant, with both evening meals and breakfast receiving high marks. The charming setting and comfortable rooms, including super comfy beds, contribute to an overall wonderful experience. The hotel is also noted as being "very welcome" to dogs.