Guests consistently praise this hotel for its exceptional overall experience and outstanding service. Reviewers highlight the "perfectly on the Hadrian's coast to coast cycle way" location, as noted by Dunford, and the "lovely location" mentioned by Laura. The breakfast receives widespread acclaim, described as "delicious" by Laura and "absolutely perfect" by Olga, with freshly baked pastries and specially prepared meals. The staff are frequently commended for being "very helpful and friendly" (Olga) and "really friendly" (Jenny). Rooms are noted for their "good size" and cleanliness, with comfortable beds and good showers. Kevin simply stated, "Everything" was fantastic, underscoring the high satisfaction of visitors.