This exceptional hotel consistently receives outstanding feedback from delighted guests. Travelers rave about the "beautiful property and spotlessly clean" accommodations, as noted by Mike, and Brian who found the hotel "spotlessly clean and beautifully furnished." The staff are frequently highlighted as a significant strength, described as "polite & accommodating" by Anne, and "warm, welcoming and knowledgeable" by Brian. Daren also appreciated that the "hotel staff were helpful and friendly." Guests experienced "lovely stay & food," with Daren calling the breakfast "delicious and so much choice." Rooms are praised for being "spacious, clean and comfortable" (Daren), with Brian adding his room was "beautiful and had the bonus of a door opening out on to a lovely roof terrace." The central location is also a key draw, with Mike mentioning its "excellent, central location in the centre of Hexham."

Travelers consistently commend this exceptional establishment, highlighting the **"lovely staff"** (Anon1964) and their **"excellent service"** (Teresa), who **"could not have been more helpful"** (Laurence) and made guests **"feel so welcome"** (Teresa). The **"superb accommodation"** (Teresa) includes **"large, clean comfortable rooms"** (Anon1964) with **"comfortable beds"** (Anon1964) and **"superb decor"** (Andrew). Guests are delighted by the **"excellent food"** (Anon1964) and the **"immaculate & clean"** (Andrew) surroundings, both inside and out. The **"beautiful castle in a fantastic location"** (Andrew) boasts **"beautiful grounds"** (Iain) with **"marvellous grounds with peacocks wandering around freely"** (Andrew), making for a **"wonderful place to stay"** (Andrew).