Guests consistently praise the exceptional customer service, with Deina highlighting the "exceptional" staff and Stacey noting they were "amazing." The hotel excels in cleanliness, with Deina loving "how clean it was" and finding it "very comfy as if it was your home." Guests also appreciate the superb location, as noted by Susan and Elle. The rooms are described as "nice" and "lovely," offering a pleasant outlook. Overall, the hotel provides "great value for money," leading to an overwhelmingly positive guest experience.