Guests consistently praise the exceptional experience at this hotel, highlighting the **warm welcome and lovely staff**, as noted by Reviewer C. The **staff are frequently commended for their friendliness**, with particular mentions of Ally, Michelle, and Joe by Reviewer Gwendal, who described them as "amazingly friendly." Reviewer Bill further emphasizes the **staff's friendliness** alongside the **excellent and spotless rooms and inn**. The **location is also a significant draw**, described as being "close enough to the city for easy access" and well-connected for travel, as per Reviewer Bill. Furthermore, the **breakfast is deemed perfect** by Reviewer Gwendal, and Reviewer Bill humorously remarks that the full Scottish breakfast ensures "don't expect to be hungry for a long time." The hotel's **great old building with loads of character and history** is also a strong positive, as appreciated by Reviewer Alistair. Overall, guests find it a **great overall** experience, as summarized by Reviewer Matthew.
