Guests consistently praise Matfen Hall Hotel for its exceptional quality and service. Reviewers highlight the "beautiful hotel" with "lovely & friendly" staff who are "fantastic" and "couldn't do enough for us." The rooms are described as "amazing," "superb," "luxurious," and "extremely comfortable," often featuring "gorgeous bathrooms." Dining experiences are consistently excellent, with "food & drinks excellent" and breakfast being a "real treat." The hotel's grounds and gardens are "beautifully maintained," and the overall experience is consistently rated as "outstanding," "perfect," and "wonderful," leaving many guests eager to "definitely return."