Guests consistently praise the exceptional cleanliness and the outstanding service provided by the hotel's amazing and helpful staff. Reviewers like Beth and Nicola highlight how "everywhere was clean and the staff were all amazing." Diane further commends the staff for a "fantastic job in making our stay special," while Jaclyn notes the "friendly staff" in a "big, modern, spacious, clean hotel." Mark enjoyed the "helpful and nice" staff alongside a "very good" breakfast and an "excellent lounge main relaxing / bar area." The overall guest experience is described as "extremely enjoyable" and the hotel itself as "very pleasant" and offering "great value for money."
