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Guests consistently praised the exceptional experience at this hotel, highlighting its outstanding staff and luxurious accommodations. Sonya described the stay as "perfect," noting the "lovely" staff and a "luxurious" room. Suzanne echoed this sentiment, finding the room "lovely and very clean." The hotel's prime location was a recurring positive, with Aimee loving "the location" and finding it a "10 min walk into town" as Suzanne mentioned. Aimee also appreciated the "homey feel of the rooms" and how "everything was well thought out." Leslie enjoyed a "very good breakfast" and an "excellent bathroom." Cashell summarized the experience as having a "lovely room" and "great staff," reinforcing the hotel's commitment to guest satisfaction.

Guests consistently praise the hotel's exceptional offerings, highlighting the "Amazing staff, super helpful" as noted by Toby. The accommodation features "Lovely big rooms and comfy bed," ensuring a restful stay. A standout feature is the "Excellent breakfast," with Lovell specifically commending the "plenty of choice" in the continental selection. Convenient amenities like "free parking" are also frequently mentioned, with Tony describing the "Location & parking are just great." Overall, visitors find it a "Great place to stay," with Joan summarizing their experience with a simple yet powerful "Everything" positive.

Guests consistently praise the hotel's exceptional staff, described as "wonderful," "pleasant and friendly," and "fantastic, friendly and so helpful." The accommodations are highlighted for being "well equipped and comfortable" with "quality" bedding. Guests enjoyed the convenient location, being within walking distance of the city centre and excellent dining options like the Thomas Daniell. The hotel offers desirable amenities such as parking, and even electric charging points. The breakfast is noted as "great" and "generous." Overall, visitors experienced a "relaxing and pleasant experience" with "gorgeous decor" and a thoughtfully renovated atmosphere that respects the building's original features.