Guests consistently praise the exceptional quality of their stays, highlighting the "lovely room[s]" and "lovely people" as noted by Glenn. Karen found her room "spotless and comfortable," appreciating the "great shower." Smith also commended the "clean rooms," while Gavin enjoyed the "great location" and "great staff," adding that the "bar area" was "very friendly." Overall, the hotel offers a welcoming atmosphere and well-maintained accommodations that contribute to a highly positive guest experience.