Guests consistently praise the hotel's excellent location, with Lorraine highlighting its "Great location opposite the train station" and Marina noting the "location are excellent." The staff are frequently commended for their friendliness and kindness, described by Bernardo as "Kind stuff" and by Maria as "Friendly staff." Cleanliness is another strong point, with Maria mentioning the hotel is "clean" and Lorraine stating it's "Nice and clean." The breakfast receives positive mentions, with Bernardo enjoying a "Good breakfast" and Marina agreeing that "The breakfast and location are excellent." Miriam also noted that "the bed was very comfortable" and mentioned "a lovely little garden and pool."