Guests consistently rave about the "amazing staff" and "incredible staff" who are described as "very helpful and so polite," "superb, friendly and attentive." The hotel's "lovely location" and "great location" are highlighted, offering "great views across the sea front and promenade" and the opportunity to "watch the sunset over the sea." The dining experience receives high praise, with breakfast and dinner being "both incredible" and the included breakfast described as "great, it was fresh and plentiful with good choices each day." The overall experience is deemed "amazing" and "fantastic," with guests eager to "plan to return!" and stating "Will stay again!"