Guests consistently praised the hotel for its excellent value and welcoming atmosphere. The "amazing price" (Allan) contributed to a feeling of being "right at home" (Allan), complemented by a "beautiful lobby" (Allan). Reviewers highlighted the hotel's prime locations, noting proximity to amenities such as "supermarket and cafes restaurants" (Joseph) and a "10 min walk to Suncorp Stadium" (Kathryn). The "excellent" location also offered "plenty of coffee shops to choose from all within a short walk" (Kjc73). Cleanliness was a recurring positive point, with rooms described as "clean" (Kathryn, Kjc73). Furthermore, guests found the staff to be "pleasant" (Kjc73) and the check-in process "easy" (Joseph). The "quietness" (Joanne) and a "comfortable" bed (Kjc73) contributed to an overall excellent stay, with many expressing a desire to "stay again" (Kjc73).