Guests consistently praise the exceptional cleanliness and comfort experienced during their stays. Reviewers highlight the "Very Clean" rooms as a significant positive, with Maria noting that "the rooms were excellent." The hotel's renovation has resulted in a "fresh and modern" atmosphere, as described by Fiona. A standout feature is the outstanding staff, who are frequently described as "Nice & great staff!" and "absolutely beautiful very friendly and helpful." Dixon shared that "the staff where great," and Kathleen emphasized their helpfulness. Guests also found the "Beds were super comfortable" and rooms to be "well equipped," contributing to a delightful and enjoyable overall experience.