Guests consistently praise the exceptional hospitality, with reviewers like Martina describing the host as "amazing" and Julia highlighting the owners' incredible friendliness and helpfulness, noting they "did everything to make her feel better." The accommodation is frequently described as a "beautiful place" and a "beautiful old house," with rooms being "very spacious and clean." A standout feature is the "absolutely amazing breakfast," with Review 1 mentioning a "huge, amazing breakfast" and Review 5 loving the "authentic Sri Lankan cuisine." The overall experience is one of feeling at home, with hosts Sam and Kaumadhi being "wonderful hosts" who "take care of everything."