Guests consistently praise the hotel's exceptional staff, described by Agne as "very polite" and by Peleg as greeting arrivals "with a smile and good attitude." The cleanliness of the rooms is a recurring highlight, with rooms being "perfectly clean" (Agne) and "spotlessly clean" (Sharon). The hotel's location is highly valued, with Sharon noting it was "ideal next door to metro station" and Simo adding it's a "good location if you intend to explore Naples and surroundings by train and metro." Breakfast receives excellent reviews, being "excellent with a good choice of savory and sweet options" (Sharon) and offering a "variety of options" (Maria). Guests also enjoyed the comfortable rooms and the overall positive experience, with Sharon very highly recommending the hotel.
