Guests consistently praise the exceptional hospitality and warm welcome received at this hotel. Reviewers highlight the "lovely comfortable clean room" (Alan), and the "beautiful place" (Hazel) that offers rejuvenation. The rooms are described as "clean, cozy, well-lit and beautiful" (Cassandra), with special mentions of four-poster beds and spa baths. The "magnifico trato" (Bugallo) reflects the outstanding service. Staff are repeatedly noted as "very friendly host" (Alan) and "super friendly staff going out of their way to help" (Mark). The on-site restaurant is "excellent" (Mark) and the food is "delicious" (Hazel). The overall experience is deemed "absolutely exceptional" (Cassandra) and an "unforgettable experience" (Cassandra).