This charming hotel consistently receives outstanding feedback, with guests showering praise on the exceptional staff who are described as "kind and welcoming" (Fatima) and "the warmest host" (Sumaiya). Reviewers highlight the "excellent staff" (Sumaiya, Miguel) and their willingness to go above and beyond to ensure a special and comfortable stay. The hotel boasts a "great location" (Miguel, Luis, Sumaiya), offering convenience for exploring the Alpine way and a scenic walk from the main station. Accommodations are lauded for being "spacious room[s]" (Miguel) and "very very spacious" (Sumaiya), with recently renovated rooms noted for their cleanliness and comfort. The dining experience is also a strong point, with the restaurant being called "really good" (Luis) and "excellent" (Andrew). Overall, guests express immense satisfaction, with one reviewer stating, "I'm in love with this place" (Fatima) and another calling it an "excellent value for money" (Miguel).