Guests consistently praise the exceptional cleanliness and comfort of the hotel. Reviewer Anonymous highlights that it was "super clean, beds were comfortable, overall more then I expected." The staff's positive attitude is frequently mentioned, with Nadav noting "The attitude of the staff." Rooms are described as spacious and well-appointed, with Hilde appreciating "Very spacious room but extra large bed with super mattress and very good shower." Lucas found the room to be "big and very clean. It had everything you may need. It looked like a little apartment." Delicious breakfast is a standout feature, as noted by Nadav and Hilde. The hotel also benefits from a good location with easy access to transportation, as Peter confirms with "good location with easy acess to tram (strassenbahn) and therefore the Altstadt."