Guests consistently praise the hotel's exceptional location, describing it as "just perfect" (Alejandro) and "central for all attractions - within walking distance" (Lynsey), with easy access to major sights like Brandenburg Gate and Checkpoint Charlie, and close proximity to metro stations for further exploration. The hotel's bar is frequently highlighted as a "nice bar" (Lynsey) and "lovely bar" (Brenda) with reasonably priced drinks. Reviewers also commend the "comfortable room" (Lynsey) and the overall positive experience, with Jean stating "Everything about this hotel is awesome." Staff are consistently described as "helpful" (Lynsey, Athanasia) and "lovely" (Brenda), contributing to an excellent customer service experience. The hotel's cleanliness is noted as "spotlessly clean" (Brenda), and breakfast receives positive remarks as "fab breakfast" (Brenda).
