This hotel truly delights guests with its exceptional offerings. Reviewers consistently highlight the spacious and comfortable rooms, with Cobb noting they were "quite big" and Nenad describing them as "Nice rooms." The breakfast experience is a standout, with multiple guests praising its quality, such as Leonard who found it "excellent" and Nenad mentioning it was "very nice and was served early." Guests also appreciate the friendly and helpful staff, as noted by Leonard and Graeme. Furthermore, the hotel offers convenient amenities like ample parking space (Nenad) and delicious dining options at the restaurant, as experienced by Burcu. Overall, visitors find the hotel to be a superb choice, offering a pleasant and satisfying stay.

Travelers consistently rave about their exceptional stays at this hotel, highlighting its truly outstanding staff who are described as "amazing, really helpful and very friendly" (Gary) and "extremely helpful and seemed so proud of their property" (Helen). Guests also lauded the "fantastic stay" (Leigh), with many appreciating the "fantastic" (Md) views from their balconies. The hotel's prime location, offering easy walking distance to the old part of Zermatt, and its pristine cleanliness further enhance the overall experience. The delightful breakfast is also a recurring highlight, contributing to a desire to return, as Megan shared, "We are already planning another tip hopefully next year and would love to stay in this hotel again."