Guests consistently praise the hotel for its exceptional staff, described as welcoming, helpful, lovely, highly devoted, and ultra-professional, setting an example of hospitality. The location is frequently highlighted as fantastic and perfect, being central to important places and a lively district. Reviewers also commend the top-notch luxury, comfort, and well-appointed, spacious rooms, noting good beds and cool air conditioning. The buffet breakfast is consistently mentioned as nice and great. Additionally, the hotel is recognized as a fun, contemporary boutique hotel with excellent service and cleanliness.