Travelers consistently commend the exceptional staff, described as "very kind and always available" by Alfonso, and "friendly and welcoming" by Belinda, who also highlights the "warm and comfortable accommodation." Guests are delighted by the "spacious and clean" rooms, as noted by Alfonso, and the abundance of amenities, including a fully equipped kitchen and unexpected extras like coffee capsules. The "lovely location" and "nice environment in a calm area," as praised by Belinda and Anna respectively, are significant draws. Furthermore, the hotel boasts excellent facilities, with Alfonso enjoying the "heated swimming pool" and Meredith appreciating the "balcony, the views, and the pool." The dining experience is also a highlight, with Alfonso enjoying dinner and breakfast on the terrace with a "nice view of the mountains."