This centrally located hotel is a consistent favorite among travelers, earning rave reviews for its exceptional staff and prime location. Guests frequently highlight the "very helpful" and "friendly staff," such as the Italian gentleman who provided city information, Sarai, Fanta, and Evelin, all noted for their constant willingness to assist with a smile. The "great property centrally located at 10 minutes walk from the main train station" is praised for its "nice rooms" and "lovely central" ambiance with "nice decor." The "delicious" food and "great service" experienced during events like the New Year's Eve celebration, where staff like Alejandro and Eddy were "awesome," further contribute to an "awesome venue" that guests, like Jorge, are eager to revisit. The hotel also offers convenient amenities like "tea coffee making facilities in bedroom," making for a "really handy" and enjoyable stay.