Guests consistently praise the hotel's "perfect setting" and "hidden paradise" atmosphere, offering an "end-of-the-world feeling." The staff are frequently highlighted as "super friendly," "welcoming," and "always on hand," contributing to a "laid back, relaxed" vibe with "very high quality service" and "attention to detail." Highlights include a "nice kite spot" with helpful instructors, incredible food with varied options, and comfortable, unique rooms with outdoor bathrooms featuring hot water. Reviewers describe the experience as "paradise on Earth" and "magical," with many expressing a desire to "stay longer" and "extend their stay."