Guests consistently praise the exceptional service provided by Roberto, the host, who is described as "very friendly" (Jenyu) and "super informative and helpful" (Xiqing). Roberto goes "out of his way to give us information about the city and restaurants" (Joanne), with recommendations that are "really good" (Xiqing). The location is a significant highlight, lauded as "fabulous" (Joanne), "great" (Dave), and "very good" (Xiqing), offering convenient "walking distance from the old city and most tourist spots" (Xiqing) and the "train station" (Dave, Xiqing). Rooms are consistently noted for being "lovely and clean" (Joanne), "well designed, well furnished and very clean" (Xiqing), and the overall experience is described as a "great place to stay" (Joanne) that "met all of our requirements" (Joanne).
