Guests consistently praise the hotel's exceptional staff, describing them as "very professional" (Regina) and providing a "warm welcome and great communication" (Michael). The hotel boasts outstanding cleanliness, with multiple reviews highlighting rooms as "nice and clean" (Miroslav) and "very clean" (Andrea). Accommodations are frequently commended for their spaciousness, with reviewers noting "roomy rooms" (Andrea), "very roomy" apartments (Michael), and "super size room[s]" (Angela). Guests also appreciate the excellent service, secure environment, and convenient location in the old town, making for a comfortable and positive stay. The availability of amenities like washing machines and complimentary coffee and tea further enhances the guest experience.
